Shipping & Returns

Shipping

US Orders:

Carmeli Clothing offers free USPS Shipping on all United States Orders. Orders are processed in the order in which they are received.  Please allow 1 business day for your order to be processed.  Our business days are Monday-Friday and exclude national US holidays.  Furthermore, please allow 7 business days for USPS to deliver your order.

International Orders:

Carmeli Clothing does not fulfill international orders at this time. We certainly hope to soon! 

Returns

*ANYTHING PRICED $15 OR LESS IS FINAL SALE.*

**For purchases above $15, refunds will be issued as a store credit.**

Thank you for your purchase! We are sorry to hear things didn't work out! We 1000% love our products and genuinely do not want to leave you with one that you don't 1000% love! However, we are a small business so we sincerely appreciate your respect for and adherence to our return policy which can be found below.

PLEASE INSPECT ALL CARMELI CLOTHING ORDERS AS SOON AS YOU RECEIVE THEM SO THAT YOUR RETURN CAN BE SUCCESSFUL. :)

You will have 10 days after receiving your item to request a return. *Please note this is 10 days total, not business days*

To be eligible for a return, your item must be in the same condition that you received it, unworn, unused, and have the tags attached.

To start a return, you can contact us at hello@carmeliclothing.com. If your return is accepted, we’ll send you instructions on how and where to send your package.

Return Shipping is the responsibility of the customer.  

Items sent back to us without first requesting a return will not be accepted.

Damages and Issues

Please inspect your order upon receipt and contact us immediately at hello@carmeliclothing.com if the item is defective or damaged. Include photo documentation if possible.

For this purpose, contacting us immediately is defined as contacting us within 3 days of receiving your order.  *Please note this is 3 days total, not business days*

Exchanges

At this time, we do not process exchanges.  We will process a return per the above return guidelines and you may repurchase the item at your convenience if it is still available.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved. If approved, you will receive your refund in the form of a non-expiring store credit. 

Thank you for your support!  You can always contact us with any questions at hello@carmeliclothing.com.

Please Note: ALL BUNDLES ARE FINAL SALE. Bundles refers to the 3 item surprise bundle promotion often available on our site. These bundles contain three items in a size of your choosing at a deeply discounted price. Given that items are a surprise it would take away from the integrity of the promotion if we allowed returns. Thank you for understanding.